Terms & Conditions


General

  • Customers must inform their coach of any health issues that they may be relevant, including changes in a child's health or well-being prior to the start of a class.
  • Customers must follow health and safety procedures as advised to them by their coach.
  • Customers are advised to bring a drink for their children.
  • For class cancellations/dates when classes will not be taking place, coaches will give as much notice as possible.
  • Coaches make every effort to avoid injury during classes. In the event an injury should occur, coaches will administer appropriate first aid to children as required.
  • You must declare if you do not want your child to be photographed for marketing use and keep us up-to-date should this change using the given email address or phone number.
  • Photography by parents, guardians or other relatives(other than by pre-arranged consent) is not permitted at any time.
  • AW Coaching reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.

Fees and cancellations

  • Fees are payable in advance for the full course duration due within 7 days of each course invoice. Fees are non-refundable. If a child leaves part way through a term fees will not be refunded.
  • Fees are subject to change in future.
  • In the event of a session being cancelled by a coach, customers will be credited for that session on the following invoice.
  • If a session is cancelled part way through, customers will only be credited if they were in attendance, and for the part of the session that had to be cancelled.
  • In the event that a child is unable to attend a session due to sickness, we regret that we are unable to refund payment as this secures an ongoing place on our programme.
  • In the event that a child is unable to attend due to holiday, if we are updated by text message or email, we can freeze the account for the time period on holiday.

All customers are expected to abide by the terms and conditions set out above. In the unlikely event where a customer fails to do this, we may request that they no longer continue sessions with AW coaching.